LINKSYS TRAINING MANUAL

This are all the training material for the Linksys Product Support Training Program. It covers all the technical aspect of the Linksys's product like it's router, modem, bridges and etc. This training modules will cover three parts of the actual training program :

i. Fundamentals and Technology - Introduction to the technology that will need to be known in order to troubleshoot the Linksys Product Line

ii Product and Troubleshooting - Indepth description of the Linksys poroduct line and troubleshooting information for all common Linksys devices

iii. Process and Tools - Focuses on the Linksys processes and tools which will assist the technician or support team over the phone conversation

NOW WHO NEEDS A CALL CENTER AGENT WHEN YOU CAN DO IT ON YOUR OWN?

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